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Plusgrade

We’re redefining the guest experience, offering the ultimate platform for delivering hospitality excellence. Our comprehensive solution is built to elevate guest satisfaction, drive revenue, and seamlessly digitize and automate your operations.

Description

At Plusgrade, we’re focused on creating seamless solutions that unlock ancillary revenue for your business, without adding operational friction. Our platform offers two-way integrations with key hotel systems, including PMS, CRS, and Channel Managers. This ensures that once an upsell is approved and accepted, it's actioned immediately: the upgraded inventory is secured, and the original room is instantly made available to resell.

Benefits

Premium Room Upgrades

Boost TRevPAR and guest satisfaction with personalized pre-arrival upgrade offers. Guests can bid or buy better rooms through a branded, automated experience. Hotels monetize premium inventory, drive high-margin revenue, with minimal lift from staff.

Early Check-in, Late Check-out & More

Monetize flexible stay options like early check-in, late check-out, and added nights. StayExtend boosts NOI while improving guest convenience. Offers are delivered based on occupancy and demand, and fulfilled seamlessly via PMS integration.

Monetize Add-Ons & Experiences

Offer tailored add-ons like spa, dining, experiences, or in-room extras. StayPlus delivers highly personalized post-booking offers, increasing guest engagement and driving new, high-margin revenue.

Bid for Upgrades

Give guests the flexibility to set their own price for room upgrades. This approach creates a more personalized, engaging experience while helping hotels unlock additional revenue without relying on discounts.

Pay with Points

Plusgrade is the only upselling platform that enables guests to pay with loyalty points. Integrate with your program to create more flexibility for travelers and turn points into incremental revenue.

Front Desk Upselling Tools

Equip your front desk team with smart tools and guest insights to offer the right upgrade at check-in. Hotels can choose to incentivize staff performance, helping keep teams motivated and aligned with revenue goals.

Category

Upselling & Upgrading Platforms

Status

Online

Connection Type

2-way

Partner's website

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