Host Academy
Hotel staff training made effortless.
Turn new hires into expert operators quickly.
Continuous gamified training across the Host ecosystem closes turnover gaps and ensures full compliance reliably.
High staff turnover burdens general managers with training.
Constant team turnover forces hotel managers into repetitive manual training cycles, causing costly front-desk errors and exposing properties to non-compliance fines.
Continuous onboarding
Deliver automated 24/7 gamified courses with unlimited user accounts, allowing new hires to master system operations independently before their first shift without pulling experienced managers away from guest service.
Statutory compliance
Fulfill the mandatory 40 annual hours of vocational training per employee automatically, generating downloadable audit records and verified digital certifications that safeguard your hotel against labor inspection penalties completely.
FAQ's
Everything you need to know about Host Academy and how it works.
Host Academy provides comprehensive, structured courses covering the complete Host software ecosystem: Host PMS, Host POS, Host EMS, Hey!Channel Manager and Hey!Booking Engine.
The platform fulfills the 40 annual hours of mandatory vocational training required per worker under the Portuguese Labour Code, logging completed coursework and exporting verifiable digital certificates to protect hotels from inspection penalties.
Every Host Academy subscription tier includes unlimited user accounts. Properties can onboard new seasonal staff, summer interns and replacement workers at no extra licensing fee or per-seat cost.
Through ten interactive XP progression levels, skill badges, practical simulations and knowledge check quizzes, the platform turns routine operational training into a motivating professional milestone
Management accesses an analytics dashboard featuring five real-time reporting views. You monitor individual course completion rates, quiz scores, departmental progress and consolidated group compliance reports across your hotel portfolio.
Train staff smarter.
Scale operations faster.
Onboard hotel teams with automated learning and guarantee continuous compliance.
