Host Guest Experience
Elevate guest journeys through frictionless digital touchpoints.
Automate arrivals, eliminate reception queues and drive secondary on-property spend with an integrated guest portal.
The complete stay journey in your guest's hands
Empower travellers with effortless mobile autonomy from booking confirmation to final departure.
Host GXP combines online registration, self-service kiosks, keyless mobile access and live digital ordering into a unified hospitality portal that increases departmental productivity while lifting ancillary guest spending across your property.
Digital Keypass
Deploy a lightweight browser web app that centralises on-property guest services without requiring native app downloads. Guests unlock room doors, reserve dining tables, order room service and request housekeeping directly from their personal devices, maximizing guest convenience while generating high-margin upsell orders.
Online Check-in
Eliminate arrival bottlenecks before guests set foot inside your lobby. Allow travellers to complete regulatory registration cards, submit official identity verification documents, accept terms and guarantee incidentals in advance, freeing your reception team to focus on warm hospitality instead of repetitive administration.
Autonomous Kiosks
Deploy enterprise-grade touchscreen hardware that accelerates guest intake during congested check-in windows. Arriving visitors scan booking barcodes, verify passport credentials, settle folios and encode physical RFID room keys independently within sixty seconds without front-desk intervention.
Digital Menus
Convert passive paper menus into dynamic digital ordering channels across hotel restaurants, pool bars and wellness lounges. Present visual dish photography, execute real-time price updates and push high-margin culinary suggestions directly into your kitchen production workflow.
Engineered for modern hospitality performance
Host GXP delivers quantifiable commercial outcomes that transform your guest-facing operations.
Here is how our automated guest portal creates immediate bottom-line impact across properties:
Route guest service and maintenance requests directly to Host PMS and Host POS workflows without front-desk delays
Eliminate reception crowding during tour arrivals through automated identity scanning and rapid keycard generation
Increase direct food and beverage orders through responsive multi-language room service ordering portals
What Host GXP delivers
A modern operational ecosystem designed to digitise guest journeys while synchronizing validated customer profile data directly into your core hospitality management architecture.
Faster arrivals
Accelerate check-in to mere seconds using scannable mobile QR codes, automated identity document capture and instant payment pre-authorization at entry points.
Clean profiles
Collect accurate guest contact data, verified legal identity records and marketing consent preferences directly from travellers, eliminating transcription errors from front-desk staff.
Higher spend
Promote room tier upgrades, late checkout privileges and bespoke wellness therapies during high-intent moments of the stay to increase total gross operating revenue.
FAQ's
Everything you need to know about Host GXP and how it works.
Host GXP automates guest arrivals through contactless online check-in and self-service lobby kiosks. Arriving guests verify identity documents, sign legal terms, register payment cards and encode physical room keys independently in under sixty seconds.
No. Digital Keypass operates entirely as a browser-based web application requiring zero mobile downloads. Guests access door unlocking controls, hotel directories, digital dining menus and amenity reservation forms directly on their smartphones via secure links.
During the mobile pre-registration window, the system presents tailored room category upgrades, early arrivals, late checkouts and bespoke experiential add-ons. Guests confirm purchases before setting foot on property, capturing high-margin incremental revenue automatically.
The online portal requests passport or national identity card scans and captures certified digital signatures prior to arrival. Data synchronises directly into Host PMS guest profiles, keeping your property fully compliant with border security and local police reporting regulations.
Yes. Host GXP is fully white-labeled. Management retains complete visual control over corporate typography, colour palettes, brand imagery and custom service menus across mobile screens and self-service lobby kiosk enclosures.
Drive early upgrades.
Lock direct revenue.
Deliver automated guest upgrade proposals and confirm premium bookings early.
