About the Role
Host Hotel Systems is a leading hospitality technology company providing innovative software solutions that empower hotels to streamline operations and deliver outstanding guest experiences. With a strong international presence and a culture focused on innovation, collaboration and continuous improvement, we are committed to developing both our products and our people.
We are looking for an Administrative Assistant - Revenue to join our General and Administrative team at our Torres Vedras office.
Reporting to the Revenue Team Leader, you will play an active role in the company financial operations. Your main focus will be collecting outstanding customer balances, managing customer relationships and processing incoming payments, while also supporting financial controls, invoicing and accounting in general.
Responsibilities
Monitor customer accounts on a daily basis, identifying overdue amounts and ensuring timely follow-up; Contact customers to collect outstanding balances by email and phone, maintaining a close and professional relationship; Negotiate and monitor payment plans when needed in coordination with the Sales team; Record and process incoming payments in the ERP, ensuring they are correctly matched against open invoices; Support the invoicing process, ensuring invoices are issued accurately and on time; Answer customer questions about invoices, payments and balances, and help resolve any discrepancies; Work with the Sales and Implementation teams to unblock issues preventing invoices from being paid; Support bank and customer account reconciliations and follow up on outstanding items; Prepare collections and aged receivables reports, and support cash flow monitoring; Organise and maintain up-to-date physical and digital financial documentation, including supporting documentation for the external accounting team; Carry out reporting, analysis and other operational activities as required; Identify opportunities to make collections and invoicing processes more efficient and reliable. Requirements
At least 2 years of professional experience in finance, accounting, collections, accounts receivable or a similar operational role; Degree in Finance, Accounting, Management, Economics or a related field, though priority is given to relevant professional experience; Strong attention to detail and a high level of accuracy; Good organisational and time-management skills, with the ability to manage recurring processes and meet deadlines; Proactive approach and willingness to take ownership of assigned responsibilities; Ability to work independently while collaborating effectively with different teams; Comfortable working with Microsoft Excel and Microsoft 365; Experience with an ERP system is an advantage, and experience with NetSuite is a plus; Good communication skills in English, both written and spoken.Nice to Have
Familiarity with international tech environments or SaaS companies; Genuine interest in the continuous improvement of financial processes and management controls; Ability to handle ambiguity and change in a fast-growing corporate environment. What We Offer
A full-time position in an international technology company; The opportunity to build a solid career in Finance within a growing organisation; Direct exposure to financial operations, accounting processes and business controls; A collaborative and supportive working environment; Continuous learning and professional development; The opportunity to take increasing ownership of financial processes and contribute to their improvement; Exposure to an international business environment and cross-functional teams. 